Asset Performance
Overview
The Asset Performance module provides comprehensive monitoring and evaluation capabilities for your refrigeration assets. This feature automatically categorizes and tracks asset health, camera functionality, and operational status across your entire fleet, enabling proactive management and rapid issue resolution.
The Asset Performance module delivers:
- Real-time visibility into asset health and communication status across your network
- Automated classification of assets based on camera type, connectivity, and image capture activity
- Actionable insights through "No Communication," "No Image," and "No Door" status indicators
- Performance trending that tracks image capture patterns over rolling 7-day periods
This module empowers field teams and managers to quickly identify underperforming assets, prioritize maintenance activities, and ensure optimal operational efficiency.
Asset Filtering and Grouping
The Asset Performance module organizes data through three distinct views, each designed for specific monitoring needs:
| View | Scope | Grouping |
|---|---|---|
| Asset Status | Active assets with valid location assignments | Client, Hardware Type, Camera Type |
| Image Activity | Assets with recent image capture (last 7 days) | Client, Camera Type, Image Frequency |
| Asset Details | Complete asset inventory for selected client | Detailed records for all active assets |
Camera Type Classification
Assets are automatically classified based on their camera configuration to ensure accurate monitoring and reporting:
| Camera Type | Assignment Criteria |
|---|---|
| Retrofit | Asset has a connected monitoring device |
| OEM | Asset's manufacturer is designated as OEM with no connected device |
| None | Asset does not meet Retrofit or OEM criteria |
When an asset has both a connected device and OEM manufacturer designation, Retrofit classification takes priority.
Asset Status Categories
The system automatically assigns status indicators to help you quickly identify assets requiring attention:
Active Status (Blank)
Assets operating normally without alerts. This includes:
- Assets at deleted or inactive locations
- Assets not assigned to a location
- Assets without camera monitoring (Camera Type = None)
No Communication
Indicates loss of connectivity between the asset and monitoring system:
- Timeframe: No device ping received in the last 36 hours
- Applies to: Retrofit and OEM camera types
- Location: Asset must be at an active location
No Image
Indicates camera connectivity is maintained but no images have been captured:
- Timeframe: Device ping received within 36 hours, but no images captured in the last 36 hours
- Applies to: Retrofit and OEM camera types
- Location: Asset must be at an active location
- Note: Does not apply to assets with door-mounted cameras (see No Door Activity below)
No Door Activity
A specific status for door-mounted cameras indicating connectivity is maintained but no door activity detected:
- Timeframe: Device ping received within 36 hours, but no door activity detected in the last 36 hours
- Applies to: Assets with door handle positions (Left or Right configuration) on Retrofit and OEM camera types
- Location: Asset must be at an active location
- Note: This status is assigned instead of "No Image" for door-mounted cameras when there's no door activity
The system assigns only one status per asset. "No Communication" and "No Image" are mutually exclusive because "No Image" requires active communication (ping within 36 hours) while "No Communication" indicates no ping.
For assets with door-mounted cameras, "No Door Activity" is assigned instead of "No Image" when there's no door activity detected.
Image Capture Performance
Track camera performance trends through rolling 7-day image capture metrics:
| Performance Level | Definition |
|---|---|
| Highly Active | Images captured on 4 or more days in the past 7 days |
| Moderate Activity | Images captured on 1 to 3 days in the past 7 days |
These metrics help you:
- Identify cameras with intermittent performance issues
- Prioritize maintenance for assets with declining image capture rates
- Monitor the effectiveness of recent maintenance or connectivity improvements
Review image capture trends weekly to proactively address connectivity or camera hardware issues before they impact business operations.